Integrating RCS

Google RCS is Google’s take on the new communication protocol replacing SMS.

Brand Account Activation

Activating a brand with RCS is a fairly straightforward process.
We will need to begin by gathering the following information, this will allow us to create an RBM agent for your brand:

Please, send all the needed details to our Sunshine Conversations Advocacy Team at [e-mail]

• Business Name
• Region: North America, Europe or Asia Pacific
  (this can't be changed after the fact)
• Description
• Color (with a minimum 4.5:1 contrast ratio to white, for example, #FF0000)
• Website URL
• Email address
• Phone Number
• Privacy Policy URL
• Terms of Service URL
• A Logo (224x224 px JPEG, no larger than 50 KB)
• A hero image (1440x448 px JPEG, no larger than 200 KB)

Next, we will work with Google to verify the business/brand. Once this step is complete, you will not be able to change any information related to the brand. For that reason, please inform us if any brand information is incorrect prior to this step. 

During the brand verification step, be on the lookout for an email about business verification from Zendesk or Google. After you have replied to the business verification email, we will notify you when your business has been verified.